We need to create structured data types for the data definition of Product and Customer. Once the data type is defined, you can create a structured data of the same type.
To create a new structured type:
Figure: Create Data Type
A new structured type named XSD Data Structure 1 is created and its properties are displayed.
Figure: XSD Data Structure 1
Now the newly created XSD Data Structure 1 structured type is visible under the Structured Type tree.
icon to add fieldsFollowing screenshot displays the Product structured type.
Figure: Product-Structured Type
The next step is to create a structured type named Customer.
icon to add fieldsId, type Number and cardinality Exactly OneName, type Text and cardinality Exactly OneEmail, type Text and cardinality Exactly OneProduct, type Product and cardinality Exactly OneThe following screenshot displays the Customer structured type.
Figure: Customer-Structured Type
Now the data type Customer can be used for the data in our Support-Case model.